Posts Tagged ‘selling on ebay’

eBay Crash Course: Feedback Effects

January 20th, 2010

Feedback has an effect on reputation, sure, but what does that mean to us? Why should it matter what my reputation is; I can get by regardless… can’t I?

The short answer is: no. The longer answer is also no. Feedback is going to effect us on eBay in a variety of very real ways. Let’s first talk about the positive effects of Feedback.

High Feedback helps us in the following ways:

  • First, you need at least 10 Feedback to have access to many of the more advanced listing options.
  • You need at least 100 Feedback to become an eBay Powerseller.
  • Consumer confidence; high feedback means high sales. People can trust you, and they’re not going to be afraid that you’re an unknown seller, and will shop with confidence.

In addition to the Feedback requirements, a Powerseller needs to have near-perfect DSR, which means you need to score perfectly whenever a buyer of yours rates how well you did as a seller. The positive feedback will help confer the multitude of powerseller benefits, and is a key part of accomplishing your long-term eBay goals. You should always strive to reach powerseller status if you are working on eBay, and feedback is an integral piece of that game plan.

Bad Feedback can hurt us just as much as good Feedback can helps us. Bad Feedback:

  • Can cause us to lose our Powerseller status. You need near-perfect DSR if you want to be a Powerseller, and once you start slip and getting back Feedback, you can lose it all.
  • If you gain more Negative Feedback than Positive Feedback, you will actually be blocked from seeing a lot of listings!
  • Buyers are not going to be interested in buying from us if we have a proven bad track record. They can see our Feedback history, and if it isn’t pretty, they’re not going to stick around and try to deal with us!

We are going to live and die based on Feedback on eBay. If we have positive Feedback, we will be rewarded. If we have negative Feedback, we will be punished. It is as simple as that. We should strive towards perfection as much as possible with eBay, as it will be to our benefit. Stay tuned next week, and we’ll continue our crash course on eBay!

Ebay Crash Course: Feedback Introduction

January 19th, 2010

Dropshipping and eBay is a powerful combination, but many people do not know many of the basics involved with working on eBay. Feedback is a crazy esoteric term, and everything seems poised to overwhelm and undermine us even as we begin. However, with a little perspective, we can find eBay is actually pretty manageable, once you learn the ropes.

First and foremost, when you think of eBay, the savvy customers out there think feedback. We had talked about feedback before, but I wanted to go into a bit more detail on Feedback, and its significance to us as new eBay users.

eBay, as we know, is a behemoth on the internet these days. There are literally tens of thousands of transactions going on hourly, and eBay quickly came to realize that it was fast growing infeasible to try and track all this information on a case by case basis, if not outright impossible. In this position, you typically have one of two options available to you: let chaos reign, or try to keep some semblance of order. eBay opted for the latter.

The concept of Feedback is simple: you have a “pass/fail” metric by which you rank a transaction, and the buyer and the seller involved both get to have their say. By keeping things strictly as Positive or Negative, there is no guessing. There is the eBay DSR rankings that allow us to get more in-depth, but as far as the transaction itself goes, you either did your job, or you didn’t.

It was a great way to keep the buyers and sellers on eBay in line; you were at the mercy of whomever it was you were directly working with as far as Feedback was concerned. Your reputation itself was at stake with each and every transaction, so it was very important to uphold your end of the bargain, and ship promptly and as outlined, or pay promptly as promised. It helped impose some order onto an otherwise unwieldy environment, and it took off well.

Reputation is well and good, but what practical effect does that have on us as eBay sellers? Find out in our next article!

The China Problem

December 14th, 2009

As we’ve worked within the wholesale and dropship sector, no doubt we’ve come across a lot of suppliers hailing from the far east… China, in particular. They offer us a glimmer of hope that the iPhone is not an unattainable dream, and maybe we can get those great Prada bags. However, as with all beautiful dreams, they do not typically stack up well when compared to the starkness of reality. When you find something that seems too good to be true, that is typically because it is.

When sourcing from Chinese suppliers, there are a few things that we need to be aware of. First and foremost, the copyright laws that we’re accustomed to in the United States do not apply to Chinese suppliers. They can market an in-house product as a name brand if they so desire, and there is nothing by their laws that has them at fault. This is what is called the “Grey Market”. It is not necessarily illegal in China, for instance, to market a non-name brand as a name brand, or to replicate an item exactly. However, we are still bound by the laws of our land, so if we’re unknowingly marketing the Chinese iPad as an iPod, it is we who will be in trouble for it. We will be flooded with returns almost immediately from our dropship website, but if we’re trying to source these counterfeit items on eBay, then we’re going to quickly find our accounts banned for it.

A second issue we run into is that the product that we’re purchasing may be coming from black market sources. Black market sales are strictly speaking illegal, and as such it will exist as an ephemeral thing. Since we are not receiving from our supplier a consistent source, when their stock is gone, it is gone, and even if we’ve placed the order, we have no assurance we’ll ever receive the order, or see the money again once its been sent.

Now, taking a huge leap of faith, if we find that the items we are receiving from our Chinese-based supplier are the real deal, we now have the logistic problem of getting it halfway across the world in a reasonable amount of time… and while still being able to maintain a profit. In recent years, tracking technology has made leaps and bounds when it comes to international orders, and we’re going to need to take full advantage of that. We will want to know where our item is exactly… because its going to be spending a fair span of time getting from the supplier to the customer. The shipping cost to allow for a more reasonable amount of time will typically be much higher than a buyer is willing to pay, and the increased cost of having to go overseas is going to eat into our profit.

The biggest thing to remember when sourcing from Chinese suppliers is that these problems lie directly on our shoulders; any instances that come up are our responsibility. eBay does not accept “I thought it was legitimate” as an acceptable excuse if we try and source counterfeit products from a Chinese supplier, and our buyers on our website also tend to be less than forgiving when their $300 iPad arrives at their door. It is our responsibility to ensure that our supplier is legitimate, but how will we do this?

Dropship Companies: Your Road to Success

August 17th, 2009

I would like to somehow debunk the myth that drop shipping on eBay is not a possibility. Throughout time, civilization has only grown through opposition and effort, this does not exclude drop shipping. Some would say that, when confronted with a little opposition, one should turn tail and run the other way. I would like to submit that nothing is gained without first putting forth effort.

There have always been times of vast opportunities. Perhaps the opportunities have changed a little over time but the number of them has not. Opportunity is created through effort so who is to say you cannot succeed by drop shipping on eBay using dropship companies. Give it a shot; we have proof at www.gogodropship.com that profit can be made through the use of eBay and good dropship companies.

Live your dream of being an entrepreneur by starting off selling on eBay and see what happens. You can’t lose anything by using dropship companies; you don’t even have any inventory to worry about. All you need to do is set up an eBay account, find a good dropship company to set up an account with, and start selling on eBay. Of course, as in all business, you are going to want to communicate with the companies you’re working with and keep that contact open. Always make sure the company has inventory in stock and that they can drop ship that inventory to your customers, before you list the product on eBay. Dropshipping on ebay is merely a way to put forth effort to get yourself on the road to success, your destination is up to you.