Posts Tagged ‘eBay Feedback’

eBay Crash Course: Feedback Effects

January 20th, 2010

Feedback has an effect on reputation, sure, but what does that mean to us? Why should it matter what my reputation is; I can get by regardless… can’t I?

The short answer is: no. The longer answer is also no. Feedback is going to effect us on eBay in a variety of very real ways. Let’s first talk about the positive effects of Feedback.

High Feedback helps us in the following ways:

  • First, you need at least 10 Feedback to have access to many of the more advanced listing options.
  • You need at least 100 Feedback to become an eBay Powerseller.
  • Consumer confidence; high feedback means high sales. People can trust you, and they’re not going to be afraid that you’re an unknown seller, and will shop with confidence.

In addition to the Feedback requirements, a Powerseller needs to have near-perfect DSR, which means you need to score perfectly whenever a buyer of yours rates how well you did as a seller. The positive feedback will help confer the multitude of powerseller benefits, and is a key part of accomplishing your long-term eBay goals. You should always strive to reach powerseller status if you are working on eBay, and feedback is an integral piece of that game plan.

Bad Feedback can hurt us just as much as good Feedback can helps us. Bad Feedback:

  • Can cause us to lose our Powerseller status. You need near-perfect DSR if you want to be a Powerseller, and once you start slip and getting back Feedback, you can lose it all.
  • If you gain more Negative Feedback than Positive Feedback, you will actually be blocked from seeing a lot of listings!
  • Buyers are not going to be interested in buying from us if we have a proven bad track record. They can see our Feedback history, and if it isn’t pretty, they’re not going to stick around and try to deal with us!

We are going to live and die based on Feedback on eBay. If we have positive Feedback, we will be rewarded. If we have negative Feedback, we will be punished. It is as simple as that. We should strive towards perfection as much as possible with eBay, as it will be to our benefit. Stay tuned next week, and we’ll continue our crash course on eBay!

Ebay Crash Course: Feedback Introduction

January 19th, 2010

Dropshipping and eBay is a powerful combination, but many people do not know many of the basics involved with working on eBay. Feedback is a crazy esoteric term, and everything seems poised to overwhelm and undermine us even as we begin. However, with a little perspective, we can find eBay is actually pretty manageable, once you learn the ropes.

First and foremost, when you think of eBay, the savvy customers out there think feedback. We had talked about feedback before, but I wanted to go into a bit more detail on Feedback, and its significance to us as new eBay users.

eBay, as we know, is a behemoth on the internet these days. There are literally tens of thousands of transactions going on hourly, and eBay quickly came to realize that it was fast growing infeasible to try and track all this information on a case by case basis, if not outright impossible. In this position, you typically have one of two options available to you: let chaos reign, or try to keep some semblance of order. eBay opted for the latter.

The concept of Feedback is simple: you have a “pass/fail” metric by which you rank a transaction, and the buyer and the seller involved both get to have their say. By keeping things strictly as Positive or Negative, there is no guessing. There is the eBay DSR rankings that allow us to get more in-depth, but as far as the transaction itself goes, you either did your job, or you didn’t.

It was a great way to keep the buyers and sellers on eBay in line; you were at the mercy of whomever it was you were directly working with as far as Feedback was concerned. Your reputation itself was at stake with each and every transaction, so it was very important to uphold your end of the bargain, and ship promptly and as outlined, or pay promptly as promised. It helped impose some order onto an otherwise unwieldy environment, and it took off well.

Reputation is well and good, but what practical effect does that have on us as eBay sellers? Find out in our next article!

eBay Drop Ship and eBay Feedback Scores

July 31st, 2009

What is eBay feedback?

Ebay members are asked to rate the people they are doing business with. Both the buyer and the seller have an opportunity to rate their counterpart with positive, neutral, or negative feedback scores. This feedback score appears on the users feedback profile as well as by the users name.

Positive feedback adds one point to the feedback score of the recipient. A positive feedback usually results from great customer service, shipping on time, quality products, and the quality of the experience in general.

Negative feedback takes away one point from the recipient. Too much negative feedback may result in a horribly negative score which would prevent anyone from wanting to do business with you. Too much negative feedback may result in the failure of your eBay drop ship business so be very careful and give great customer service.

Why is eBay feedback so important?

Your feedback score is so important because it gives your counterpart an impression of your business dealings. For example, I have a friend who started an eBay drop ship business with a good friend of his. My friend decided to sell his portion of the company to his business partner. Unfortunately, my friend was the one keeping up the good feedback score. Once he left the company, the feedback score plummeted and the company was in trouble. Eventually, nobody wanted to buy products from them.

Long story short, good standing is very important if you want to eBay drop ship. If you do not have a good standing, you may as well give up on drop shipping on ebay.