Dropshipping and eBay is a powerful combination, but many people do not know many of the basics involved with working on eBay. Feedback is a crazy esoteric term, and everything seems poised to overwhelm and undermine us even as we begin. However, with a little perspective, we can find eBay is actually pretty manageable, once you learn the ropes.
First and foremost, when you think of eBay, the savvy customers out there think feedback. We had talked about feedback before, but I wanted to go into a bit more detail on Feedback, and its significance to us as new eBay users.
eBay, as we know, is a behemoth on the internet these days. There are literally tens of thousands of transactions going on hourly, and eBay quickly came to realize that it was fast growing infeasible to try and track all this information on a case by case basis, if not outright impossible. In this position, you typically have one of two options available to you: let chaos reign, or try to keep some semblance of order. eBay opted for the latter.
The concept of Feedback is simple: you have a “pass/fail” metric by which you rank a transaction, and the buyer and the seller involved both get to have their say. By keeping things strictly as Positive or Negative, there is no guessing. There is the eBay DSR rankings that allow us to get more in-depth, but as far as the transaction itself goes, you either did your job, or you didn’t.
It was a great way to keep the buyers and sellers on eBay in line; you were at the mercy of whomever it was you were directly working with as far as Feedback was concerned. Your reputation itself was at stake with each and every transaction, so it was very important to uphold your end of the bargain, and ship promptly and as outlined, or pay promptly as promised. It helped impose some order onto an otherwise unwieldy environment, and it took off well.
Reputation is well and good, but what practical effect does that have on us as eBay sellers? Find out in our next article!
Confucius once said, “success depends upon previous preparation, and without such preparation there is sure to be failure.”
